What Information We Collect and Why
When you open an account with us, we collect your name, email address, phone number and the payment method you choose — bKash, Nagad or Rocket wallet numbers are recorded to process deposits and withdrawals accurately. We also log device type, IP address and session activity
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to keep your account secure and detect unusual access patterns. Transaction records tied to your bKash, Nagad or Rocket payments are retained as long as your account is active and for a period after closure, in line with standard financial record-keeping obligations. We do not sell
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your personal data to third parties. Data shared with payment processors — including mobile wallet providers — is limited strictly to what is needed to complete your transaction. If you contact support about a wallet issue, the conversation log is stored to help resolve follow-up queries.
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We use your contact details to send account-related messages only; we do not use them for third-party marketing. Your continued use of the platform after any update to this policy counts as acceptance of the revised terms. Availability of our services depends on your local law
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and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.